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This sounds interesting. I’ll see about getting Logos from my dad this weekend.
well, hopefully my instructions will be easy enough to follow…
I was chatting with the senior pastor at church tonight and he brought up (for the third time in a month) wanting me to have a look at Logos on his computer because it doesn’t work right. So long story short, I had a look and it is messed up. Brand new notebook PC, fresh Logos (scholar ed.) install, screwy.
The biggest problem is that many times some of the windows will only display about 30 pixels of text in the top portion of the window and the lower half of the window is empty white filler. The arrows on the right that allow you to navigate the results are only about a quarter inch apart and there is no slider to maximize the window. I have yet to figure out how to fix this and it looks like a programming (code) error.
Key Links are broken. Transferring the library from DVD to HDD seemed to go okay and I confirmed it separately, then I was prompted for the DVD when trying to open the Louw-Nida lexicon. My pastor said Logos is supposed to have a feature to audibly pronounce the greek and hebrew but I couldn’t find it. Suffice to say, after two hours of my life working with Logos I was not impressed and extremely frustrated.
As a very tech-savvy person I was surprised at how broken and user-unfriendly Logos is, especially from a clean install on a brand new machine. Anyways, I look forward to your upcoming post
Woah, that was too long, sorry.
Nathan, I’ve never had any of the experiences you’ve just described – ever. I don’t know what to tell you. Customer Service might be the way to go. They have very good CS.
Wait, is he running Vista and/or IE7? And do you know what version of Logos it is? There were serious problems with Vista and IE7 before a certain version…but those have all been fixed.
Next time you see him or his computer, have it go to “Tools” and “Update.” That should do it. If not, go to the logos website:
http://www.logos.com/support/download/30update
And if that doesn’t do it, call CS, they’ll take care of him.
It’s a Dell with XP on it. I didn’t look at the browser but I assume it’s IE6 or IE7. I’ll try updating on Wednesday night if I think of it. I think I probably reacted a bit strongly because I was excited to check it out after this post earlier and then I could basically do nothing with it.
If his copy of Logos is earlier than 3.0b and he’s running IE7, then I can promise that’s the problem.
Mike is right on. Sounds like he’s got IE7 and an outdated version of Libronix (3.0a or earlier). Updating to the newest version of Libronix will solve his problems. Run Libronix update (Tools > Libronix Update) or download the latest version here: http://www.logos.com/support/download/30update.
See also:
http://www.logos.com/ie7
http://www.logos.com/IEsevenerrors
Sorry, Phil, the links in your comment got you trapped in my spam filter!
Nathan, listen to Phil! And don’t hate the program. Its a delight!
Based on my father’s many years using Logos with no problems, plus your comments and those of many others online I just know that it is a good program. I won’t have a chance to work on it tomorrow as I’m skipping church for a birthday party with family. Anyways, next chance I get I’ll have a look at those links, update it, and see what version of IE he has installed.
By the way, I have a sneaking suspicion that my dad owns way more modules than he should have. He had that guilty smirk when I was questioning him about it tonight.
UPDATE
As was suspected the computer was running Logos 3.0 on a XP machine with IE7. After two days downloading the updates due to slow internet I finally got all of the updates installed and running on 3.0e. It appears to be functioning normally after reboot, though I haven’t tried an exhaustive check. Thank you for the help Phil and Mike
Also, I’ve been really impressed with the Logos blog and the very consumer friendly layout, design, and content of their online help. I think the only thing I still find strange is why the program seems to be intimately tied to MS’s IE. Regardless, it should be fun to fiddle around with later now that it’s working.
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